隱私政策

Last Updated: 1/2/2020

We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how Revolve Group, Inc. and its subsidiaries, including, Eminent, Inc. (dba Revolve Clothing and also dba superdown), Forward by Elyse Walker, LLC, and Alliance Apparel Group, Inc. (collectively, "we," "us" or "our") collect, use and share information about you when you use our websites, networks, applications, mobile applications, online services, and other services provided by us ("Services") or otherwise interact with us.
If you are a California resident, please see the "Note to California Residents" section below.

What information do we collect about customers?

Information That You Provide:

  • Registration and Profile Information. 您創建賬戶、下達訂單或要求預約款式專家時,我們會要求您提供姓名、電子郵箱地址、電話號碼、支付信息、賬單和送貨地址、人口統計信息及其它您選擇提供的信息。
  • Payment Information. 您下單時,我們將收集您的支付卡信息。根據您選擇的支付種類,我們可能使用第三方提供的服務處理您的支付事宜,并接收您的支付卡信息。
  • Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Service team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send us, and other information you may choose to provide. We may also record your calls with our Customer Service team to handle your inquiry and for training, research and product development purposes.
  • Careers. 如您決定申請我網站工作,您可以在線提交您的聯系信息和簡歷。我們將收集您簡歷中的個人信息,包括教育情況和受雇經驗。

使用我方服務時我們收集的信息

  • Location Information. When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).
  • Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
  • Usage Information. 為幫忙我們了解您如何使用我們的服務以幫助我們做出改善,我們會自動收集您與我方服務部門的聯絡,如您瀏覽的網頁和其他內容、您的瀏覽數據、您購買的產品、您的訪問日期和時間。
  • Information We Infer. We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences.
  • Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. For more details on our use of Cookies, and how to disable them, please see our?cookie 政策
  • User Feedback. 當您通過我們的服務張貼評分和評論時,我們會收到相關信息。

Information we receive from third parties

  • Information from third party services. 如您將我們的服務與第三方賬戶關聯,我們可能會收到包括您的簡歷信息、使用第三方賬戶情況的個人信息。如您想限制我方獲取您的信息行為,可登錄您的第三方賬戶查看可選擇的隱私設置。
  • Other third parties. 我們可能收集關于您的其它信息,如人口數據,和來自第三方的數據或營銷伙伴的信息,并將其與有關您的他信息整合。

我們如何使用收集到的信息

We use your contact information (meaning email address, phone number, and billing and/or shipping address) for the following purposes:

  • We use your billing and shipping address to process and deliver purchases, returns, and backorders, and to help prevent fraud.
  • We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as to send you information about products, promotions, surveys, news, and events that we think may interest you.
  • We also use your email address to help you create, manage, and maintain an account on our Services.

We use other information we collect:

  • To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s);
  • 用于監視和分析趨勢、使用情況和活動,用以提升我們的服務和所提供產品;
  • To provide, maintain, and improve our products and Services, including customer service;
  • 記錄您使用我方服務的購買行為;
  • 使您可以通過我們的服務張貼評論并與我方溝通、包括通過我網站社交媒體頁面;
  • 促進與第三方服務的連通或應用程序,如社交網絡;
  • 促進交易和支付行為;
  • 當您申請工作時,處理您的信息以評估您的申請;
  • To protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and
  • For compliance purposes, including enforcing our TOS or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

我們如何分享顧客信息?

  • 聯盟和子公司.我們會根據該隱私政策載明的各種目的與我們的聯盟公司或子公司合法披露您的信息。
  • Vendors and Service Providers.?我們可能根據所提供服務的條款與供應商和服務提供商分享任何我們收到的信息。
  • Third Party App Integrations. 如您通過第三方程序使用我方服務,您可能已與該第三方分享信息。
  • 分析合作伙伴.We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to?https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at?https://tools.google.com/dlpage/gaoptout.
  • Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different websites and online services. For more information about interest-based ads, and to learn about options for opting out of having your web browsing information used for behavioral advertising purposes, please visitwww.aboutads.info/choices or, if you are in the EU, www.youronlinechoices.eu/. You can also access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
  • Aggregated or De-identified Form. We may make certain automatically-collected, aggregated, or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users' interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
  • As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
  • Merger, Sale, or Other Asset Transfers. 我們可能將您的信息傳送給服務提供方、顧問、潛在的交易伙伴或出于其它考慮及處于談判的其他第三方;該類第三方公司還包括并購后加入我公司旗下的子其它公司、我方購買、償付或轉讓全部或部分所有權的公司。該類活動使用您的信息時,將依據所收集信息時已生產的該隱私政策具體條款。
  • Consent. We may also disclose your information with your permission or at your direction.

我有哪些選擇?

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services. You may also manage and update your information, or close your account by emailing us at?[email protected].

  • Marketing Communications. 如您不想收到我網站某品牌發送的營銷電子郵件時,請在該類郵件下方點擊退訂鏈接退訂。如您已退訂營銷電子郵件,我們還可能為您發送其它類郵件,如購物收據、寄送信息或有關您賬戶等郵件。
  • Do Not Track. 對于如何回復不追蹤信息無可采用的標準,我方對此類信息不予以回復。

國際

The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are in the European Economic Area ("EEA") or Switzerland, please see the "Note to Individuals in the EEA or Switzerland" section below.

Children's privacy

We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at?[email protected].

Data security

We use certain safeguards that are intended to secure Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

Contact information

Eminent, Inc. is the entity responsible for the processing of your information as described in this Privacy Policy. If you have any concern about our privacy practices, our use and disclosure practices, your consent choices, or if would like to exercise your rights, please contact us by email at?[email protected], 或直接將書面材料遞交給我們:

Revolve Group,
Inc.?Attn: Legal Department
? 12889 Moore Street
Cerritos,CA 90703
Phone:?1-888-442-5830?International:?+1-562-926-5672

Notice of changes

我們可能隨時變更該隱私條款。一旦變更,變更內容會出現在該隱私條款的最上方,我們將會就此通知您,某些情況下,我們可能會為您提供額外通知(比如在我網站主頁上新添加的一則聲明或發送給您一則通知)。我們歡迎您在每次使用我們的服務時順便瀏覽該隱私條款,或者隨時與我們互通,以便及時掌握我網站的信息動向及您可利用的機會。

Note to California residents

This section provides details about rights afforded to California residents under the California Consumer Privacy Act (or "CCPA"), and supplemental details about the personal information we collect about California residents.

In the last 12 months, we collected the following categories of personal information: identifiers (such as name, contact information and device identifiers); commercial information (such as items purchased); internet or other network activity information (such as browsing behavior and other usage data); location data; inferences (such as purchasing preferences); demographic data (such as gender); electronic, visual or similar information (such as customer support call information); professional or employment-related information (such as in resumes you provide); and other personal information (such as product feedback or payment method information). For more details about the personal information we collect, including the categories of sources, please see theWhat Information Do We Collect About Customers section above. We collect this information for the business and commercial purposes described in the How Do We Use the Information We Collect section above. We share this information with the categories of third parties described in theHow Do We Share Information section above.

Subject to certain limitations, the CCPA provides California residents the right to request to access to details about the categories or specific pieces of personal information we have collected in the last 12 months (including about information we disclosed for a business purpose), to request to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.

We do use third-party cookies and related technologies to send targeted ads and this may be deemed a "sale" under the CCPA. To opt out of these "sales," use the following link:Do Not Sell My Personal Information.

California residents may make request access or deletion requests by emailing us at?[email protected]. We will verify your request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on their behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

Note to individuals in the eea, uk and switzerland

If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details,

Legal basis for processing

我們將僅遵循以下法律依據處理個人數據:

  • Necessity. 為履行我方與您訂立的合同義務時,有必要行使的責任。例如,處理您的包裹和遞送您購買的產品;
  • Legitimate Interest. 當我們獲得處理您個人數據的合法權益。例如,就服務變更或法律文書需與您溝通,以防止欺詐,或提供、保護及改善我們的產品和服務時;我們只遵循合法途徑處理您的個人信息,您的權力和利益不會受到損害;
  • Consent. 當我們請求您同意接受某類特定處理行為(例如為您發送營銷電郵),您如我們所愿答應該類要求;以及
  • Legal Obligation. 在某些情況下,有必要遵照法律要求處理信息,例如,出于法律程序的要求。

Data subject requests

You have a right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place. If you wish to access or amend any Personal Information we hold about you, you may contact us at?[email protected].?此外,您還有權隨時收回您之前同意我們處理您個人信息的方式,該行為不會產生任何費用。我們將尊重您的偏好,在您回收同意之前,該行為不會影響該處理方式的合法性。
You have the right to withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal. If you would like to exercise any of these rights, you may contact us by emailing?[email protected].

Data transfers

When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information. You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.

Data retention

遵照我們最先收集該類信息的目的,我們將盡可能長久地保存您的信息。出于合法經營宗旨或依照法律要求,我們可能保留某類信息。對于信息保存期,我們會參照不同標準,如您要求或為您提供的產品和服務類型;我方與您的關系性質和關系時長;刪除與您的來往信息會對提供的服務造成的影響;相關法律及訴訟時效確定的必須保留時長。

Questions or complaints

如您對我方處理您個人數據的解決過程不滿意時,您有權向所居地的數據隱私部門提交投訴。欲了解您當地數據隱私部門的聯系方式 ,請參見:?https://edpb.europa.eu/about-edpb/board/members_en

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